Shipping & Returns


Shipping Information

Standard

Package arrives within 3-6 business days. Shipments to Alaska, Hawaii, US Territories and APO/FPO addresses take additional time. If shipping to more than one address, add $5. for each additional address

Rush

Packages arrive within 2-3 business days, provided order is placed before 3PM (ET). Not available for items shipping to PO Boxes, U.S. Territories and APO/FPO addresses. Not available for all items on site.  See product details for any shipping restrictions.

Standard — Free
Rush — $25 flat rate
 

 

Returns & Exchanges

We want you to be completely happy with your order.  If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed,or defective merchandise.  Returned merchandise should include the Shamask packaging and attached tags and be in the same condition as when it was delivered to you. Used merchandise cannot be returned. Returns are only accepted 10 days after receipt of goods.

On the back of the packing slip enclosed with your order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund.  Enclose the return section of the packing slip with your items.  Please use the return label provided on your packing slip to ensure proper return address and credit information,  a fee will be deducted from your refund. If you prefer not to use our return label  please ship the item prepaid and insured to...


Shamask 
Returns Department
263 West 38th St Room 1201
New York, NY 10018

Taxes

Sales tax will be charged for purchases shipped to New York.